2024 New England Security EXPO Platinum Sponsors

Webinar: Ready, Steady, Engage! Affordable & Effective Tips for Reducing Turnover

Wednesday, September 23, 2015
12:00pm - 1:30pm
Sponsored By: Security Services Council

Cost / Registration
$10.00 / Person

Cancellation Policy

Brigham and Women’s Faulkner Hospital
Mary Ann Tynan Conference Room
4th Floor
1153 Centre Street
Jamaica Plain, MA 02130

View Map

DIRECTIONS: When you drive on the property, bear left and head up the hill to the parking garage. Parking will be validated. When you enter the building you are on the 3rd Floor. Please proceed to the elevator closest to the main elevator and proceed to the 4th Floor. When you get off of the elevators the President’s Office will be in front of you, go to the right and the Mary Ann Tynan Conference Room will be down the hall past the Medical Library across from Suite 4420 on your left.

Soda, water and cookies will be provided by ASIS Boston Chapter. We recommend bringing your own lunch.

About the webinar
According to a study by the Gallup Organization, actively disengaged employees cost U.S. companies $450 billion to $550 billion in lost productivity each year. These costs are the result of low employee productivity, low client satisfaction, and high employee turnover. In the security industry - a high labor cost industry - employee turnover is a particularly challenging problem that can add significantly to a company’s labor costs. This webinar addresses the root causes of low employee engagement and provides practical ideas (many requiring virtually no financial investment) on how to improve satisfaction.

Learning objectives

Numerous studies and the Gallup Organization have identified the key employee experiences and interactions that greatly impact employee engagement. Participants of the webinar will:

  • Learn about the 12 elements of employee engagement
  • Identify areas of opportunity for improving engagement
  • Discover cost-effective ways to improve engagement within their own organizations

By becoming aware of ways to improve engagement, participants discover a set of tools to reduce employee turnover, absenteeism, and workplace theft while increasing client satisfaction and improving employee productivity.

Intended audience

  • In-house directors of security and their management teams
  • Contract security managers and supervisors.
  • Content is particularly relevant to owners and managers / supervisors who either work with front-line works and have an impact on their work experiences or who have the authority and ability to address cultural issues within their organization.

About the speakers

Bob Giordano
Mr. Giordano has 25 years’ experience in the security industry and brings a grounded people-centered perspective to the leadership function of COO of Kwantek, a software company that specializes in streamlining the process and paperwork of recruiting for, hiring, and onboarding employees. He seeks to assist organizations in finding logical paths to profitability through the application of outstanding technology and services.

Claudia St. John, SPHR
Ms. St. John is an HR professional with 20 years’ experience in global human resources, employee benefits, management consulting, and communications. She specializes in strategic planning, employee engagement, organizational development, recruitment, and executive career management. She is president of Affinity HR Group, a national firm that provides HR and people management support to companies in the security, building service, and print and promotional product industries.